Warranty Guide

Warranty

• Our 5-year Warranty

  Passenger Vehicles (ICE/HEV/PHEV)

  From the date of registration, your Mitsubishi passenger vehicle is covered against defects in materials and workmanship for a period of 5 years (unlimited mileage). This warranty consists of a limited factory warranty provided by Mitsubishi Motors Corporation for 36 months/100,000km. Thereafter, the warranty is covered by an Extended Warranty provided by Cycle & Carriage for the 4th and 5th year with no limitation on vehicle mileage (not applicable for commercial use / private hire purposes, which is limited to only 3yrs/100,000km whichever comes first).

  Commercial Vehicles (ICE/HEV/PHEV)

  For commercial vehicles, your new vehicle is covered against defects in materials and workmanship for a period of 5 years/ 100,000km mileage (whichever comes first). Upon expiry of the vehicle’s factory warranty at the end of the 3rd year or 100,000km (whichever comes first) from the date of registration, Cycle & Carriage undertakes an additional 2 years of the vehicles’ warranty, stretching to a total of 5 years or 100,000km (whichever comes first).

   

  It is strongly advised that you always bring your vehicle to qualified specialist workshops such as Cycle & Carriage for servicing at recommended service intervals – every 10,000 km or 6 months (ICE), whichever comes first.

   

  Note :

  ICE – Internal Combustion Engine

  HEV – Hybrid Electric Vehicle

  PHEV – Plug-in Hybrid Electric Vehicle

  BEV – Battery Electric Vehicle

  
  
  
• Our 10-year Engine Warranty
  Starting from 1 June 2014, all Mitsubishi passenger cars (except electric models and commercial vehicles) will come with a 10-year engine warranty*, subject to a maximum mileage of 200,000 km or 10 years (whichever comes first).
  
  Upon expiry of the vehicle’s factory warranty at the end of the 5th year from the date of registration, Cycle & Carriage will undertake another 5 years of the vehicle’s engine warranty, stretching to a total of 10 years.
  
  Important! To ensure that your vehicle gives you many years of motoring pleasure as well as higher resale potential, you will enjoy a 5-year passenger car warranty, and you are strongly advised to service your car at recommended service intervals at qualified specialist workshops such as Cycle & Carriage Service Centres. On top of that, Cycle & Carriage also offers an unrivalled extended 5-year engine warranty, provided that your car is serviced, maintained and repaired at recommended service intervals at our Service Centres upon expiry of the original 5-year engine warranty provided by the manufacturer.
  
  

  *Terms and conditions apply. Click here to view the terms and conditions.

• What is covered under warranty?
  Contractual Warranty
  Repair or replacement of parts acknowledged as faulty by the Manufacturer, as well as the labour necessary to repair the vehicle. Towing for immobilised vehicle within Singapore is covered.
  
  Anti-perforation
  Up to 5 years for passenger cars from the date of registration, subject to an annual inspection by Cycle & Carriage.
  
  Battery
  1-year or 20,000 km (whichever comes first) from the date of vehicle registration.
  
  Genuine Parts
  All genuine parts (exclude wear and tear) replacement and repairs sold by Cycle & Carriage come with a 2-year or 40,000 km warranty, whichever comes first. Genuine parts always come with warranty, unlike non-genuine parts.
  
  Paintwork
  Original bodywork paint or lacquer defect.
  
  Accessories
  

  Accessories fitted locally such as audio, in-car camera, reverse sensor and GPS system are covered under warranty for 1 year.

• What is not covered under warranty?

  Consumables
  Consumables are normal maintenance items which require periodic replacement from motoring wear and tear. They include:

  • All types of lubricants and fluids
  • Refrigerants

   

  Wear-and-Tear Items
  Wear-and-tear items require periodic inspections, adjustment and/or replacement at certain mileage. They include parts such as but are not limited to:

  • Air cleaner element
  • Brake pads & brake discs
  • Brushes of various types of motors
  • Bushings Clutch disc & clutch cover
  • De-colouration, fading & deformation of leather & other trims
  • De-colouration, fading, flawing, rusting, etc. of paint coat
  • Drive belts
  • Fuel filter
  • Fuses
  • Lamp bulbs
  • Oil filter
  • Oil seal
  • Remote key battery
  • Rubber parts
  • Spark plugs (Gasoline) & glow plugs (Diesel)
  • Tubes or hoses
  • Tyres Various types of gaskets (except cylinder head gasket)
  • Wiper blade (including rubber)
  • Incidental or consequential costs, such as loss of use, personal effects or income, are also not covered.

   

  WARRANTY CONDITIONS
  Maintenance and repairs on your vehicle in Singapore must be carried out in accordance with the prescription laid down by Mitsubishi Motors . It is strongly advised that such operations are to be performed by qualified specialist workshops such as Cycle & Carriage.

  Failure to comply with the recommended maintenance schedule may invalidate this vehicle warranty. You must provide proof of maintenance records, invoices, etc.

  Your vehicle warranty does not cover damages or malfunctions caused directly or indirectly by:

  1. Use of vehicle for motorsport, races, rallies or resultant accidents.
  2. Alteration to the original specifications or installation of experimental equipment which are neither provided for nor authorised by the Manufacturer or Cycle & Carriage.
  3. Use of non-genuine parts.
  4. Natural/environmental causes.
  5. War, invasion, act of foreign enemy, hostilities (whether declared as a war or not), civil war, rebellion, revolution, riots, etc.
  6. Vandalism.
  7. Glass damage, if it is not clearly proven that this is due to manufacturing or installation errors.
  8. Any modifications to the vehicle’s system and components, bodywork alterations or accessories fitted to the vehicle after its manufacture, that were not carried out by Cycle & Carriage.
  9. Exceeding permitted axle loads.
  10. Maintenance and/or repairs not performed in accordance with Mitsubishi specified procedures or otherwise improperly performed by non-qualified specialist workshops.
  11. Your warranty may become invalid if you continue to drive when a fault becomes apparent. Please refer to owner’s manual.