Accessories Credit can be used for products which Cycle & Carriage listed under the category of Accessories and Merchandise and myC&C eShop. Download the myC&C app to access our eShop today via this App store or Google Play Store or the qr code below:
Service Credit can be used for servicing and repairs carried out at Cycle & Carriage Authorised Service Centres. Click here for information on Service Packages.
If you are interested in any of the Accessories and Merchandise or Service Packages, please call your preferred service centre for more information and booking. Terms & Conditions of Accessories Credit and Service Credit apply.
We provide complimentary Shuttle Services to the nearest MRT stations at all our Authorised Service Centres during weekday morning peak hours.
What is a Diesel Particulate Filter (DPF)?
DPF is a filter that is installed on Euro 5 and Euro 6 diesel vehicles to trap soot in the exhaust gas.
What is regeneration?
Regeneration is a process to burn off the soot that is trapped in the DPF. It can occur naturally if the driving favours the required condition, which is driving at least 60 km/hr for approximately 30 minutes.
What caused the DPF to be clogged?
If vehicle continues to be driven under condition that does not favour natural regeneration (i.e. frequent short journey driving, low average driving speed, etc.), the accumulated soot cannot be burnt off and will clog the DPF.
What are the consequences of a clogged DPF?
What should I do when the DPF warning light is “on”?
Drive at least 60 km/hr for 30 minutes to burn off the soot. If the DPF warning light still “on”, send your vehicle to our service centre. No appointment needed.
Our Service Advisor will advise you on an approximate collection time during your servicing consultation.