Customer Service Consultant (Service/Body & Paint)
Location: Mutiara Damansara, Batu Caves, Glenmarie, Petaling Jaya, Alor Setar, Georgetown, Cheras, Johor Bahru, Bukit Tengah
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- Handle customer’s needs and provide advice / consultancy based on their service requirements and resolve all issues to their satisfaction.
- Based on the complaints, prepare the correct repair estimate and provide proper technical advice to customers.
- Coordinate with the workshop and parts team to ensure customers’ cars are serviced and handed back within the committed delivery time.
- Enhance business revenue by active up selling and promoting
- To assist front office administration and management
- Diploma or Degree in Automobile / Mechanical Engineering or equivalent
- Minimum 2 years related working experience
- MSC (Malaysian Skill Certificate) Level III or equivalent is also acceptable
- Should be a customer oriented person, able to handle all customer issues passionately and aim for customer satisfaction
Please apply with latest resume to email@example.com.